Contact Us
Got a question, a specific request, or a return to arrange? We're here to help.
Our customer support team can be reached at contact@vowenx.com.
We aim to respond within 48 business hours.
Mailing Address
SAS Vowenx
100 route de Nîmes
30132 Caissargues, France
Legal Information
- SIREN: 995 075 454
- RCS: Nîmes
- Legal structure: SAS (Société par Actions Simplifiée)
Customer Support Hours
Monday to Friday, 9 AM – 6 PM CET (excluding public holidays). All enquiries received outside these hours will be handled on the next business day.
Order Tracking
To track an order, log in to your customer account where you'll find real-time status updates and tracking numbers.
Dispute Resolution
If a dispute cannot be resolved directly, you may use the EU Online Dispute Resolution platform free of charge: ec.europa.eu/consumers/odr/.